Zetbaz Terms & Conditions – Complete User Agreement

Zetbaz is an online gaming and betting platform built specifically for gamers in Bangladesh. These Terms & Conditions ("Terms") apply to all services, software, websites, and mobile applications operated under the Zetbaz platform.

These Terms constitute a legally binding agreement between you and Zetbaz. By accessing, browsing, registering on, or using any service on the platform, you confirm that you have read, understood, and agreed to all of these Terms.

If you disagree with any part of these terms, please refrain from using the Zetbaz platform. For any questions, support@zetbaz.bet contact us.

• These terms are effective from the date of the most recent update.
• Zetbaz reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• These terms are governed by the applicable laws of Bangladesh.

To create an account on Zetbaz, you must complete registration using accurate and complete information. Opening an account with false details is strictly prohibited and may result in account termination.

Each person may register only one account. If multiple accounts are found under the same name, or sharing the same device, IP address, or payment method, all accounts will be closed and any funds held will be forfeited.

• You must provide your correct name, address, phone number, and email address during registration.
• It is solely the user's responsibility to keep their account password secure.
• You may not allow anyone else to use your account.
• If you suspect unauthorized access to your account, contact support immediately.
• It is the user's responsibility to keep their profile updated if any information changes.

Zetbaz is strictly an adults-only platform. No one under the age of 18 is permitted to create an account or use the platform. During registration, you must confirm that you are at least 18 years old.

Zetbaz may request identity documents for age verification at any time. Failure to submit the required documents will result in the account being temporarily suspended. Any account found to belong to a minor will be closed immediately.

Deposits on Zetbaz can be made via bKash, Nagad, Rocket, and other approved payment methods. Funds are typically credited to your account within a few seconds to a maximum of 5 minutes. If there is a delay due to a technical issue, please contact support.

Please note that for deposits, only your own payment method may be used. Deposits made using a third party's card or account may be reversed and the account may be subject to review.

• Minimum deposit: ৳200.
• Maximum deposit limits may vary by payment method.
• No additional charges on deposits.
• Deposits are non-refundable once completed, unless a technical error is proven.
• Zetbaz reserves the right to investigate any suspicious transactions.

To withdraw from Zetbaz, your account must have a completed KYC verification. Withdrawals from verified accounts are typically processed within 5 to 24 hours. Slight delays may occur on weekends or public holidays.

Withdrawals will be returned via the same payment method used for the original deposit. Processing times may vary depending on the withdrawal amount and method.

• Minimum withdrawal: ৳300.
• Withdrawals will not be processed without KYC verification.
• Withdrawal requests can only be cancelled within a limited time after submission.
• Withdrawals may be placed on hold in cases of suspected fraud or suspicious activity.
• Winnings earned from bonuses cannot be withdrawn until the applicable wagering requirements have been met.

Zetbaz offers a range of bonuses and promotional offers from time to time. Each offer comes with its own terms and conditions, which are clearly stated alongside the offer. By claiming a bonus, you agree to comply with the specific terms of that offer.

The welcome bonus is available to new members on their first deposit only. Bonus funds cannot be withdrawn directly — the required wagering multiplier must be met first. Bonuses are generally valid for 30 days, though this may vary for specific offers.

• The same person may not claim the same bonus more than once.
• Bonuses are valid on eligible games only; certain games may be excluded.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
• Zetbaz reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, both the bonus and any associated winnings will be forfeited.

All games on Zetbaz operate in accordance with international standards. Every game outcome is fully random, determined by certified RNG (Random Number Generator) technology. No manual intervention in any game result is possible.

For Sports Betting, bets are accepted at the stated odds. If a match is cancelled or abandoned, stakes will be refunded. During live betting, odds may change rapidly, which can result in a slight delay in bet acceptance.

• Once a bet is confirmed, it cannot be cancelled.
• Zetbaz reserves the right to correct any erroneous payouts resulting from technical errors.
• In any dispute regarding game rules, Zetbaz's decision is final.
• Bets placed at incorrect odds due to a system error or human mistake may not be honoured.

The following activities are strictly prohibited on the Zetbaz platform. Violations may result in permanent account closure and, where necessary, legal action.

• Using bots, automated software, or artificial intelligence to play games.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Creating multiple accounts to claim bonuses or take advantage of promotions.
• Attempting to hack or gain unauthorized access to Zetbaz systems.
• Attempting to access another user's account or causing them harm.
• Any attempt to manipulate game outcomes.
• Selling or transferring your account to another person.

Zetbaz reserves the right to temporarily suspend or permanently close any account for the reasons listed below. Any legitimate funds remaining in a permanently closed account will be returned through the designated process; however, funds may be forfeited in cases involving prohibited activity.

• Immediate closure for breach of terms.
• Immediate closure upon identification as a minor.
• Temporary suspension for failure to complete KYC verification.
• Permanent closure can be requested at the user's own request.
• Accounts inactive for an extended period (24 months) may be automatically deactivated.

Zetbaz believes gaming should be a healthy form of entertainment. We encourage all our members to play responsibly. If you feel that gaming is having a negative impact on your life, please seek help immediately.

On the Zetbaz platform, you can set daily, weekly, or monthly deposit and betting limits for yourself. A cooling-off option is also available, allowing you to temporarily suspend your account for a set period if needed.

• Never bet beyond your means.
• Avoid the urge to place more bets in an attempt to recover losses.
• Do not treat gaming as a source of income.
• If You're Struggling Responsible Gaming Visit the page.
• Upon receiving a self-exclusion request, Zetbaz will action it immediately.

Zetbaz takes the security of your personal data seriously. We protect all your information using SSL encryption and up-to-date security technology. Your data is never sold to third parties.

Your personal information is used solely for service operation, KYC verification, and compliance with legal obligations. For more details, please refer to our Privacy Policy read it.

• All data is stored in compliance with international security standards.
• Information may be disclosed to authorities when required by law.
• You have the right to request access to or deletion of your personal data.
• Our Privacy Policy contains full details on the use of cookies and tracking technologies.

Zetbaz reserves the right to update or modify these Terms & Conditions, in whole or in part, at any time. Any changes will be reflected with an updated date on the website, and registered users may receive an email notification.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms. We recommend checking this page regularly.

• For any dispute or complaint, please reach out to our support team in the first instance.
• If the issue remains unresolved, a formal complaint process will be initiated.
• Email: support@zetbaz.bet
• Support hours: 24 hours a day, 7 days a week.